Terms & Conditions

1. About Skua Mart Shop

Skua Mart Shop is an independently operated online shopping store run by Durr e Ahsan Waqas.

2. Use of Our Website

You may use this website for lawful shopping and informational purposes only.

You must not use the website to engage in fraudulent activity, interfere with website security, attempt unauthorized access, distribute malicious software, or otherwise misuse the website.

3. Product Information

We make reasonable efforts to provide accurate product names, descriptions, specifications, images, prices, and availability.

However, product information may change and minor differences may occur between product images and the actual product, including packaging, color, labeling, or other visual details.

If you need clarification about a product before purchasing, please contact us using our Contact Us page.

4. Product Availability

Products displayed on our website are subject to availability. Adding a product to your cart does not necessarily guarantee that the product will remain available until an order is completed.

If a product becomes unavailable after an order has been placed, we may contact you regarding available options, including an alternative product, revised fulfillment arrangement, or refund where applicable.

5. Prices

Product prices are displayed on the relevant product pages or shopping pages.

We make reasonable efforts to ensure that prices are accurate. However, pricing or product information may occasionally contain errors or may need to be updated.

If a significant pricing or product-information error affects an order, we may contact you before completing fulfillment to clarify the situation.

6. Orders

When you place an order through Skua Mart Shop, you are submitting a request to purchase the selected products.

An order is subject to product availability, successful payment where applicable, and the information provided during checkout.

We may contact you if additional information is required to process or fulfill your order.

7. Order Confirmation

After placing an order, you may receive an order confirmation containing information such as your order number, products, delivery information, and order total.

Receiving an automated order confirmation does not prevent us from contacting you if there is an issue with product availability, payment, delivery information, or other order details.

8. Payment

Payment methods available to you will be displayed during the checkout process.

Payments may be processed by third-party payment providers. Where applicable, those providers may process payment information according to their own terms and privacy policies.

We may be unable to fulfill an order if payment is unsuccessful, reversed, declined, or otherwise not completed.

9. Shipping and Delivery

We provide online shopping services for customers across the United Arab Emirates.

Shipping costs, delivery estimates, and applicable shipping arrangements may vary depending on the product, destination, availability, and fulfillment arrangements.

Please review the shipping information provided on the product page and our Shipping & Delivery page before placing an order.

Delivery estimates are provided as guidance and may be affected by circumstances outside our reasonable control.

10. Order Fulfillment

Depending on the product and order, items may be fulfilled from our own inventory or through trusted suppliers serving customers in the United Arab Emirates.

Where a fulfillment partner is involved, relevant order and delivery information may be shared as necessary to process and deliver the order.

11. Returns and Refunds

Returns and refunds are handled according to our Returns & Refund Policy.

Before purchasing, customers should review the applicable return conditions and follow the instructions provided in our Returns & Refund Policy.

12. Order Cancellations

If you need to cancel an order, please contact us as soon as possible using:

Email: info@skuamartshop.com

Cancellation requests may not be possible after an order has entered processing, fulfillment, or delivery.

13. Customer Accounts

If you create an account on our website, you are responsible for providing accurate information and keeping your login information reasonably secure.

You should notify us if you believe your account has been accessed without authorization.

14. Intellectual Property

Unless otherwise stated, the content of the Skua Mart Shop website, including text, graphics, logos, page design, and other original materials, is owned by or used by Skua Mart Shop with appropriate rights or permission.

You may not reproduce, copy, modify, distribute, or commercially exploit website content without appropriate authorization.

15. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

Third-party services operate under their own terms and privacy policies. Skua Mart Shop is not responsible for the content, policies, availability, or practices of third-party websites outside our control.

16. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or completely free of errors.

Website availability may occasionally be affected by maintenance, technical problems, hosting issues, security events, or other circumstances outside our reasonable control.

17. Prohibited Activities

You must not:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to our systems or accounts.
• Introduce malicious software or harmful code.
• Interfere with the operation or security of the website.
• Use automated methods to abuse or overload the website.
• Submit false, misleading, or fraudulent information.

18. Limitation of Responsibility

To the extent permitted by applicable law, Skua Mart Shop will not be responsible for losses resulting from circumstances beyond our reasonable control, including delays caused by shipping providers, service interruptions, technical failures, or other external events.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

19. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices, or applicable requirements.

The updated version will be posted on this page with a revised date. Your continued use of the website after changes are posted means you acknowledge the updated Terms & Conditions.

20. Privacy

Our collection and use of personal information is explained in our Privacy Policy.